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Fill in our online form and an agent will reply via email as soon as possible.

First name

Name

Email Address

Telephone

Message subject

Please specify your smartphone's model and the application's version number.

To find out more, click on this link.

Please check on your invoice before contacting us.

Your case relates to

Date of journey

Badge owner's number (a 5-digit number printed on the badge's label)

Entrance toll

Exit toll

Invoice number

Date of journey

Badge owner's number (a 5-digit number printed on the badge's label)

Class billed

Class declared

Invoice number

Date of journey

Badge owner's number (a 5-digit number printed on the badge's label)

Invoice number

This feature is available in your subscriber area.

Simply click on this link.

This feature is available in your subscriber area.

Simply click on this link.

If you have used your badge in Spain,
the journeys are charged with a 2-month delay

These fees are applied when the badge has not been used for 14 consecutive months, in accordance with the Terms of Sale in the contract

Invoice number

These fees are applied when the badge is not returned following a request from Bip&Go or in the event of a cancelled badge, in accordance with the Terms of Sale in the contract

Invoice number

Subscription fees are billed either monthly or annually on the date on which you took out the subscription, in accordance with the offer terms and conditions

Invoice number

This feature is available in your subscriber area.

Simply click on this link.

This feature is available in your subscriber area.

Simply click on this link.

Click on this link to receive your username.

If this does not work, you will not be able to leave us a message.

Click on this link to reset your password.

If this does not work, you will not be able to leave us a message.

This function is available in your subscriber area.

Just click on this link.

If your badge is damaged, you should follow the procedure for blocking your badge, please click on this link.

This function is available in your subscriber area.

Just click on this link.

If your badge is used before any declaration of loss or theft, any passage through a toll will remain your responsibility.

For all information concerning traffic conditions, please contact the company responsible for the motorway concerned.

If you would like to know whether your badge will work in Spain, Italy or Portugal, just click on this link.

This function is available in your subscriber area.

Just click on this link.

You wish to change your invoicing option. This function is available in your subscriber area.

Just click on this link.

This function is not available in your subscriber area. Please use this form to contact us.

This function is available in your subscriber area.

Just click on this link.

If you have used your badge in Spain and/or Portugal, any passage through tolls will be visible within 5 working days. If you have used your badge in Italy, any passage through tolls will only be visible on your invoice, and this within two months.

This function is available in your subscriber area. Just click on this link.

Please ensure your badge is properly positioned. Just click on this link.

Date of parking

Badge owner's number (a 5-digit number printed on the badge's label)

Licence plate number

Date of journey

Badge owner's number (a 5-digit number printed on the badge's label)

Invoice number

Licence plate number

Message

The information collected as part of submission of the contact request form is processed by Bip&Go, including by means of computer processing, for the management, of customer procedures. To find out more about SANEF Group’s management of your personal data, or if you wish to exercise your rights, please refer to the following URL: https://www.bipandgo.com/en/privacy-policy/

Organisation

Subject

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